At OD1 Golf, we strive to ensure your order arrives quickly, safely, and in perfect condition. Please review our shipping information below.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the size of your order.

From time to time, OD1 Golf may offer free shipping promotions. Any applicable shipping offers will be displayed on our website.

Delivery Timeframes

Estimated delivery times:

• Australia: 2–7 business days
• New Zealand: 5–10 business days
• International Orders: 7–21 business days

Please note that delivery times are estimates only and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through the carrier’s tracking service.

International Shipping

OD1 Golf ships to selected international destinations.

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities. These fees are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure all shipping details are accurate when placing your order.

OD1 Golf is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of any damaged items or packaging
• A description of the issue

We will work directly with the shipping carrier to investigate and assist in finding a suitable resolution.

Delivery Delays

While we work with trusted shipping partners, occasional delays may occur during peak periods, public holidays, severe weather events, or other unforeseen circumstances.

We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team.

Email: support@od1golf.com

We are committed to providing a smooth and reliable delivery experience for every OD1 Golf customer.